Communication

How to Improve Communication and Client Connections in Your Fitness Business

How to Improve Communication and Client Connections in Your Fitness Business

I recently had the opportunity to be a guest on the Fitness Business Podcast, and we dove into one of the most overlooked—but powerful—skills in running a successful gym or fitness business: effective communication and body language. If you’ve ever wondered why some trainers, managers, or fitness business owners seem to instantly connect with clients

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Unlocking The Power of Rehearsal  In Developing People Skills

Unlocking The Power of Rehearsal In Developing People Skills

After a recent presentation, an attendee approached me with a common challenge: forgetting names right after being introduced. His frustration echoed a familiar dilemma: the intention to use names but struggling to follow through. The root of this issue lies in our habits. New, desirable behaviors often clash with older, less beneficial habits ingrained in

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Parsing the Percentage

Parsing the Percentage

It seems like you can hardly open a book about nonverbal communication without eventually coming across the claim that it account for up to 95 percent of our meaning. The claim usually states that 55 percent of our communication is body language, 33 percent is tone of voice, and the remaining 7 percent are words. If you’ve

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Five Tips For Looking Confident (Even When You Aren’t)

Confidence is the most powerful tool for persuasion you possess.  People tend to be more attracted to those who are confident and more likely to agree with them or want to do what they ask.  But there’s a problem.  From time to time everybody gets butterflies.  Your palms start to sweat, your breathing becomes erratic,

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Body Language Over The Telephone?

My favorite part of any speaking event is when I take questions from the audience.   This is where I find out what people really want to know about communication.  At one of my recent Student Body Language presentations a woman asked, “Can body language help me when I’m doing a job interview over the phone?” 

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Body Language Lessons from Pawn Stars

I’ll admit it. I’m hooked on the History Channel show Pawn Stars.  And since I’ve been watching it so much, I’ve noticed some interesting body language strategies that Rick and The Old Man use when they’re negotiating that I thought would be worth bringing to your attention. In negotiations there is an important tactic that

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What You Mean and What You Say

One of the bigger challenges I have when I give lectures is making people see that there is a difference between what body language means and what it “says” to others.  This was borne out again recently after a program I gave at a Community College in Indiana.  During the talk I had explained that

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