human behavior

How to Improve Communication and Client Connections in Your Fitness Business

I recently had the opportunity to be a guest on the Fitness Business Podcast, and we dove into one of the most overlooked—but powerful—skills in running a successful gym or fitness business: effective communication and body language. If you’ve ever wondered why some trainers, managers, or fitness business owners seem to instantly connect with clients

Unlocking The Power of Rehearsal In Developing People Skills

After a recent presentation, an attendee approached me with a common challenge: forgetting names right after being introduced. His frustration echoed a familiar dilemma: the intention to use names but struggling to follow through. The root of this issue lies in our habits. New, desirable behaviors often clash with older, less beneficial habits ingrained in

Parsing the Percentage

It seems like you can hardly open a book about nonverbal communication without eventually coming across the claim that it account for up to 95 percent of our meaning. The claim usually states that 55 percent of our communication is body language, 33 percent is tone of voice, and the remaining 7 percent are words. If you’ve

Five Tips For Looking Confident (Even When You Aren’t)

Confidence is the most powerful tool for persuasion you possess. People tend to be more attracted to those who are confident and more likely to agree with them or want to do what they ask. But there’s a problem. From time to time everybody gets butterflies. Your palms start to sweat, your breathing becomes erratic,

Body Language Lessons from Pawn Stars

I’ll admit it. I’m hooked on the History Channel show Pawn Stars. And since I’ve been watching it so much, I’ve noticed some interesting body language strategies that Rick and The Old Man use when they’re negotiating that I thought would be worth bringing to your attention. In negotiations there is an important tactic that

Sherlock Holmes and People Reading.

!My first introduction to the character of Sherlock Holmes wasn’t a pleasant one. We had to read “The Speckled Band” in a High School English class. Early in the story, Sherlock deduces that another character had taken a long ride in a dog cart (a kind of carriage) to reach London. He could tell this

A Quick Body Language Trick.

Here’s a bit of body-language trivia that you can have some fun with. Sometimes. OK, the opportunity probably won’t come up that often if you’re a student, but if you’re in business you’ll be able to ring it out every once in a while. Here’s the trick: Just by looking at somebody you are able

A Question About Romance

I got this email from a subscriber to my newsletter: How do I tell if a guy likes me? I have a feeling you’ll tell me what I already know, that he’ll sit closer to me or look directly at me or something but I’m curious as to if there’re other signs. I’m overweight and often down

A Little Romance

Considering how many college campuses I appear at, it’s hardly surprising that one of the questions I get asked most frequently is “How can I tell if he or she is interested in me?” Some people do seem to have an innate gift for reading the non-verbal cues that signal romantic interest. Alas, most of the rest

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